Last updated: April 17, 2026

Section 1: Introduction and Acceptance

Agreement to Terms:

Welcome to TheWebPros Technologies (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website (thewebpros.com) and our services, including web design, AI automation, digital marketing, SEO, branding, graphic design, animated video, and related consulting (collectively, “Services”).

By accessing our website, using our Services, or signing a project agreement with us, you (“Client,” “you,” “your”) agree to be bound by these Terms. If you do not agree, please do not use our website or Services.

These Terms apply to clients in the United States, United Kingdom, and Canada. Additional terms may apply based on your specific project agreement.

Section 2: Our Services

Description of Services:

TheWebPros provides digital services including but not limited to:

• Web design and development
• AI automation setup and integration
• Digital marketing (SEO, PPC, social media)
• Branding and graphic design
• Animated video production
• Lead generation strategy and tools

Specific deliverables, timelines, and pricing will be outlined in a separate Project Agreement, Statement of Work (SOW) , or Invoice provided to you before work begins. In the event of a conflict between these Terms and your Project Agreement, the Project Agreement controls.

Section 3: Client Responsibilities

Your Responsibilities as a Client:

To help us deliver the best results, you agree to:

• Provide accurate, complete, and timely information about your business, goals, and customers
• Respond to our requests for feedback, approvals, or materials within 5 business days(unless otherwise agreed)
• Own or have the legal right to use any content, logos, images, or text you provide to us
• Comply with all applicable laws, including data protection laws (GDPR, PIPEDA, CCPA)
• Pay all fees as outlined in your Project Agreement or Invoice

Delays caused by lack of client response may extend project timelines. We are not liable for missed deadlines resulting from your failure to provide timely feedback or materials.

Section 4: Quotes, Pricing, and Payment Terms:

4.1 Free Quotes and Discovery Calls:

Initial quotes and discovery calls are free and create no obligation. A quote is valid for 30 days from the date issued, unless otherwise stated.

4.2 Project Pricing

We offer two pricing models:

• Fixed-price projects:You pay a one-time fee for a defined scope of work.
• Monthly subscriptions:You pay a recurring fee for ongoing services (e.g., SEO, AI automation maintenance, social media management). Subscriptions are month-to-month unless a longer term is agreed in writing.

4.3 Payment Terms

For fixed-price projects:

• 50% depositis required before any work begins
• 25%is due at project midpoint (e.g., after design approval)
• 25%is due upon project completion and before final delivery
• Alternatively, a different payment schedule may be outlined in your Project Agreement

For monthly subscriptions:

• First month’s payment is due before services begin
• Subsequent payments are automatically billed on the same date each month
• We accept payment via credit card, bank transfer, or invoice (net 15 days for approved business clients)

4.4 Late Payments

If payment is not received within 15 days of the due date:

• We may pause all work until payment is made
• A late fee of 5% per month(or the maximum allowed by law) may be applied
• You are responsible for any collection costs or legal fees incurred to recover unpaid amounts.

4.5 No Hidden Fees:

We do not charge hidden fees. Any additional work outside the original scope (“scope creep”) will be discussed and approved by you in writing before any charges apply.

Section 5: Refund and Cancellation Policy:

5.1 Project-Based Services:

Because digital services involve significant upfront work (strategy, planning, design), deposits are non-refundable once work has begun.

• If you cancel before any work has started: 100% refund of deposit
• If you cancel after work has started: No refund of deposit. You will be billed for work completed up to the cancellation date at our hourly rate ($X/hour – specify in your Project Agreement)
• Completed deliverables (e.g., website code, logos, videos) are yours upon full payment

5.2 Monthly Subscriptions:

You may cancel your monthly subscription at any time with 30 days’ written notice.

• No refunds for partial months
• Upon cancellation, access to ongoing services (e.g., SEO reporting, AI automation maintenance) will cease at the end of the paid period.

5.3 Satisfaction Guarantee:

We want you to be happy. If you are unsatisfied with our work, we will:

• Make reasonable revisions at no additional cost (within scope)
• Discuss a partial refund on a case-by-case basis
• Never lock you into a contract you want to leave

Refunds are not provided for third-party costs (e.g., domain registration, hosting, software subscriptions) that we paid on your behalf.

Section 6: Intellectual Property:

Who Owns What:

6.1 Work We Create for You:

Upon full and final payment for a project, we assign to you all rights, title, and interest in the final deliverables specifically created for your project (e.g., website code, logo design, animated video, brand guidelines).

This does NOT include:

• Our proprietary code libraries, templates, or frameworks
• Stock photos, fonts, or third-party assets (you may need separate licenses)
• Our internal processes, methodologies, or pre-existing tools.

6.2 Our Right to Showcase Work:

We retain the right to include your project in our portfolio, case studies, and social media channels, unless you request otherwise in writing (e.g., a non-disclosure agreement).

6.3 Content You Provide:

You retain ownership of all content, logos, images, text, and data you provide to us. You grant us a license to use that content solely to perform the Services.

You warrant that you own or have permission to use any content you provide. You will indemnify us against any claims arising from your content.

Section 7: Project Timelines and Delays:

We provide estimated timelines in good faith. However, delays may occur due to:

• Client late responses or approvals
• Changes in project scope
• Third-party delays (e.g., hosting providers, stock asset platforms)
• Force majeure (see Section 12)

We are not liable for delays caused by factors beyond our reasonable control. We will communicate openly about any delays and work to minimize them.

Section 8: Limitation of Liability:

To the maximum extent permitted by law, TheWebPros and its team members shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages (including lost profits, lost revenue, or lost data)
• Damages exceeding the total amount you paid to us in the 6 months preceding the claim

This limitation applies regardless of the legal theory (contract, tort, negligence, etc.) and whether or not we were advised of the possibility of such damages.

Some jurisdictions (e.g., certain US states, UK, Canada) do not allow the exclusion or limitation of certain damages. In such cases, our liability is limited to the fullest extent permitted by law.

Section 9: No Guarantees of Results:

We deliver professional services, but we do not guarantee specific outcomes, including:

• Specific search engine rankings (Google algorithms change)
• Specific sales, leads, or revenue increases
• Specific website traffic numbers
• That your website will be error-free or uninterrupted (though we aim for high reliability)

Any case studies, testimonials, or examples on our website are not guarantees of your results. Your success depends on many factors beyond our control (industry, competition, market conditions, etc.).

Section 10: Confidentiality

Confidential Information:

Both parties agree to keep confidential any non-public business information shared during the project (“Confidential Information”), including:

• Business strategies and financial data
• Customer lists and sales data
• Unreleased product or service information
• Proprietary processes or tools

Confidential Information does not include information that is:

• Already public
• Independently developed without use of your information
• Required to be disclosed by law.

Section 11: Termination:

Termination of Services:

11.1 Termination by Client:

You may terminate a project or subscription with 30 days’ written notice. See Section 5 (Refunds) for financial implications.

11.2 Termination by TheWebPros:

We may terminate our agreement immediately if:

• You fail to pay fees when due and do not cure within 15 days of notice
• You breach these Terms or your Project Agreement
• We reasonably believe continued work would harm our reputation or violate laws.

11.3 Effect of Termination:

Upon termination:

• You pay for all work completed up to the termination date
• We deliver completed deliverables (if payment is received)
• Both parties return or delete Confidential Information.

Section 12: Force Majeure:

Force Majeure (Events Beyond Our Control)

Neither party is liable for delays or failures caused by events beyond reasonable control, including:

• Natural disasters (fires, floods, earthquakes)
• Pandemics, epidemics, or public health emergencies
• War, terrorism, riots, or civil unrest
• Internet outages, cyberattacks, or hosting provider failures
• Changes in laws or regulations

If a force majeure event occurs, we will notify you and work to resume performance as soon as possible.

Section 13: Governing Law and Dispute Resolution:

13.1 Governing Law:

These Terms and your relationship with TheWebPros are governed by the laws of:

For US clients: The state of [Your State – e.g., Delaware or Wyoming], without regard to conflict of law principles.

For UK clients: The laws of England and Wales.

For Canada clients: The laws of [Your Province – e.g., Ontario or British Columbia].

13.2 Dispute Resolution:

Before filing a lawsuit, both parties agree to:

• First, attempt to resolve the dispute informally by contacting us at hello@thewebpros.com
• Second, if unresolved within 30 days, participate in mediation (costs shared equally)
• Third, only then pursue binding arbitration or small claims court

Class actions and jury trials are waived to the extent permitted by law.

Section 14: Indemnification:

Indemnification (Legal Protection):

You agree to indemnify, defend, and hold harmless TheWebPros and its team members from any claims, damages, or expenses (including reasonable legal fees) arising from:

• Your breach of these Terms
• Your violation of any laws (including data protection laws)
• Your use of content you provided (e.g., copyrighted images you didn’t own)
• Your negligence or misconduct.

Section 15: Entire Agreement:

These Terms, together with your Project Agreement (if any) and any Invoice, constitute the entire agreement between you and TheWebPros. They supersede any prior agreements, whether written or oral.

If any part of these Terms is found unenforceable, the remaining parts remain in full force.

Section 16: Changes to These Terms:

Updates to Terms of Service:

We may update these Terms from time to time. The “Last updated” date at the top of this page will reflect changes.

For material changes, we will notify you:

• By posting a notice on our website, or
• By email (if we have your address)

Your continued use of our website or Services after changes means you accept the updated Terms.

Section 17: Contact Us:

Contact Us About These Terms:

If you have questions about these Terms of Service, please contact us:

Email:
legal@thewebpros.com

General email:
hello@thewebpros.com

Mailing address (optional):
TheWebPros
[Your city, state/province, postal code]
[Country]